Warranty Frequently Asked Questions (FAQ)

This page will address some of the most common questions we receive from DASHUB members that are interested in warranty packages and options from DASHUB.

What is a warranty?

An automobile warranty is a type of insurance that protects you from unexpected and costly repairs to your vehicle. New vehicles are typically covered by a manufacturer’s warranty, and are sometimes sold by the dealership with an “extended” warranty. If a warranty is purchased to cover a pre-owned or used vehicle (like it would be here on DASHUB) it is technically called a “vehicle service contract”. Most people still call them warranties--which is fine--so that’s what we call them here as well.

What vehicles are eligible for a warranty?

The best way to know if a vehicle is eligible for a warranty is to talk with a DASHUB Sales Consultant, but here are some general guidelines that are different between clean-title plans and salvage-title plans. Clean: vehicle is newer than 15-years-old, and newer than 10-years-old for higher-end vehicles (such as: Audi, Jaguar, Volvo, BMW); has 150,000 miles or less; has a $3,500 vehicle purchase price or higher, a clean title, and the clean title cannot show mechanical issues. Salvage: cars and pickups only, up to 175,000 miles, additional see required for high-end vehicles.

Can I get a warranty for a salvage-title vehicle?

What does the warranty cover?

We offer two warranty clean-title packages: Plus package and the Enhanced package. The Plus is our entry-level package, and the Enhanced covers everything the Plus does and more. For salvage-title vehicles, we offer the Powertrain Plus package. Visit those pages to learn more about their coverage.

How much is the down payment?

No. Our packages cover certain moving parts, mechanical, electrical, sensors, certain fluids, diagnostics, labor, roadside assistance, trip interruption, and rental car assistance. These packages do not cover body panels, hoods, glass, tires, wheels, bumpers, fenders, etc.

Do you have different warranty packages?

Yes. We offer two clean-title warranty packages: Plus package and the Enhanced package, and for salvage-title vehicles we offer the Powertrain Plus package.

How much does the warranty cost?

The cost of a warranty is directly related to the vehicle. If you would like a quote, call your Sales Consultant at 855-980-0900 or click here to chat live.

Can I finance the warranty?

Yes. It is common for DASHUB members who finance their vehicle purchase to also include a warranty. It all comes out of the same monthly payment.

Is this a factory or extended warranty?

No, this is not a factory warranty and this is not an extended warranty. When automobile warranty insurance is purchased on a vehicle that has no current warranty, it is called a "vehicle service contract."

Is there a deductible? How much is it?

Yes. Not all benefits require the deductible be paid though. For prices you need to speak with a Sales Consultant at 855-980-0900 because they have to run some basic calculations for you.

How do I sign up for a warranty?

Signing up for a warranty is done at the same time you’re purchasing your vehicle. So the general flow is that when you’re discussing which DASHUB vehicle to buy, you also discuss with your Sales Consultant how much a warranty would cost, and then once you buy the vehicle, you attach a warranty package to it.

Can I use my regular repair shop?

Yes. Assuming it’s an ASE certified repair facility (which most reputable repair shops are). ASE stands for the National Institute for Automotive Service Excellence.

How long is the claims process?

Our warranty partners makes every effort to make the claims process simple and as speedy as possible. The speed of the claim typically depends on the size of the repair, how busy the repair business is, if the parts are on hand or need to be ordered, or if the parts are available. We all rely on our vehicles in one way or another, so we understand the inconveniences caused by having a vehicle in the shop.

Is roadside assistance available?

Yes. It's available in all of our warranty packages.

Do you offer "Tire and Wheel" coverage?

No. This is something we’re considering adding in the future. Let us know if you’d like us to carry it!

Do you offer "GAP" coverage?

No. This is something we’re considering adding in the future. Let us know if you’d like us to carry it!

Does the warranty pay for everything if a component is covered?

As with most aftermarket warranties (i.e., vehicle service contracts), these packages typically pay up to one hour of diagnostics, labor time as per All Data Labor guides, replacement parts; and any additional services, fluids, filters, seals, or gaskets needed in conjunction with a covered component repair.

Does DASHUB service the warranty?

We do not. Warranties are offered through our esteemed national partners: Diamond Warranty Corp. and Centennial Royal Administration.

How long are the warranty packages? What terms do you offer?

Each warranty package has its own term options.

Can I cancel the warranty?

Your warranty can be cancelled, providing that the eligibility criteria is met per your contract such as the event of a total loss, theft, or repossession.

Is the warranty renewable?

Yes. Your warranty contract can be renewed by contacting DASHUB within 30 days or 1,000 miles before the expiration date.

If I sell my car, is the warranty transferable?

Yes. Warranty price and eligibility is determined by each vehicle's year, make, model, and mileage at the time of sale. This means that your warranty stays with the specific vehicle it was sold for and can be transferred to the vehicle's new owner and requires a transfer fee.

Why do I need a warranty?

It’s DASHUB’s opinion that if your vehicle qualifies for a warranty you should get one. Costly mechanical failures happen all the time. Get the peace of mind that comes with knowing that your vehicle is covered.

Vehicle service contracts are offered by DASHUB’s warranty partners and we make every reasonable effort to ensure the answers on this page are correct, but since the warranty is a third-party service, no information on this page can or will supersede your vehicle service contract (i.e., warranty). The information provided here is for illustrative purposes only and does not guarantee that a potential future claim will be accepted. This information may change without notice. Please refer to your vehicle service contract for precise coverage details and information.