Vehicle Questions

Have questions about the vehicles on our site? Get answers to common questions here.

+ Current Vehicle Condition

+ Where can I find information about the vehicle condition?

All information provided to Dashub regarding vehicle condition is displayed on the site. On each vehicle listing page, a very brief description for Damage Type is offered under the Vehicle Details section. To get more details about a vehicle, we recommend you that you request an inspection report.

+ Why is the posted VIN incomplete?

Dashub provides only the last 6 digits of the VIN for decoding purposes. We will send you the complete VIN for the vehicle at the time of purchase.

+ Does this vehicle have an automatic or manual transmission?

Dashub does not receive specific information about the transmission of the vehicle. Sometimes, our specialists are able to make a determination on a vehicle's transmission based on a specific vehicle's year, make, model, and bodystyle type. You may also be able to determine a vehicle's transmission by looking at the photos of the vehicle's interior. To get an accurate confirmation of a vehicle's transmission type, we recommend you that you request an inspection report.

+ Is this vehicle all-wheel drive?

In the Vehicle Details panel on the vehicle listing page, the vehicle’s drivetrain will be listed. Vehicles in this category will be listed as all-wheel drive, four-wheel drive, or four by four (4x4).

+ Does this vehicle have a third row seat?

Dashub does not receive specific information about the seating inside of the vehicle. Sometimes, our specialists are able to make a determination on a vehicle's seating based on a specific vehicle's year, make, model, and bodystyle type. To get an accurate confirmation of a vehicle's seating, we recommend you that you request an inspection report.

+ What does "Run and Drive" mean?

In certain cases, the auction facility is able to verify a vehicle’s running condition at the time of the vehicle’s check in to the auction facility. This includes testing whether the engine of the vehicle starts and whether the vehicle is able to run and drive on its own.

Upon arrival to the facility, the verification process is usually as follows:

  1. 1. The vehicle may be started with or without jumping, booster box, wire splicing/bypassing, etc.
  2. 2. The vehicle can be put into gear and pulled forward and reverse under its own power.

The auction facility makes no guarantee, representation, or warranty that the vehicle is roadworthy, and will start with or without a jump, and will move forward and reverse under its own power when it is picked up by the buyer from the auction facility or any time thereafter.

Please note that Dashub does not directly perform these verifications on our vehicles, nor do we have any knowledge of how exactly auction facility personnel determined the vehicle’s running condition, engine start capability, how well the engine runs, and/or the vehicle drives. Dashub cannot be held responsible for the verification results, running/driving quality, and associated problems. If auction-verified running condition information is not published for a particular vehicle, then this information is not available.

To get an accurate confirmation of a vehicle's running condition, we recommend you that you request an inspection report.

+ What does "Run and Drive: Engine Start" mean?

In certain cases, the auction facility is able to verify a vehicle’s running condition at the time of the vehicle’s check in to the auction facility. This includes testing whether the engine of the vehicle starts and whether the vehicle is able to run and drive on its own.

Upon arrival to the facility, the verification process is usually as follows:

  1. 1. The vehicle may be started with or without jumping, booster box, wire splicing/bypassing, etc.
  2. 2. The vehicle can be put into gear and pulled forward and reverse under its own power.

The auction facility makes no guarantee, representation, or warranty that the vehicle is roadworthy, and will start with or without a jump, and will move forward and reverse under its own power when it is picked up by the buyer from the auction facility or any time thereafter.

Please note that Dashub does not directly perform these verifications on our vehicles, nor do we have any knowledge of how exactly auction facility personnel determined the vehicle’s running condition, engine start capability, how well the engine runs, and/or the vehicle drives. Dashub cannot be held responsible for the verification results, running/driving quality, and associated problems. If auction-verified running condition information is not published for a particular vehicle, then this information is not available.

To get an accurate confirmation of a vehicle's running condition, we recommend you that you request an inspection report.

+ Does the vehicle I want have keys?

Key information is listed under the vehicle description on the vehicle listing page. If a vehicle has keys, it will be listed as “Has Keys: Yes”.

+ The vehicle I want is listed as having no keys. How do I obtain a key for the vehicle?

We suggest the following three ways to obtain a key for your vehicle:

  1. 1. From the VIN: Contact a local authorized daler for your vehicle make and inquire if a key can be made from the VIN.
  2. 2. From the ignition code: If the local authorized dealer cannot make a key from the VIN, ask if a key can be made from the code engraved on the ignition. This process would require removal of the ignition to view the code.
  3. 3. From the ignition: Take your vehicle's ignition to a locksmith who will be able to make a key specific to the ignition. This usually costs under $100 USD.

+ What does "Mileage: Not Actual" mean?

When a vehicle is listed as "Mileage: Not Actual," the odometer reading does not correctly reflect the mileage of the vehicle or it may be unknown.

+ What does "Mileage: Exempt" mean?

A vehicle over 10 years old is not required by federal law to display mileage or an odometer code, so it is listed as "Mileage: Exempt". Additionally, the mileage for some salvage vehicles will be marked as Exempt if the circumstances which led to the salvage titling prevented mileage verification.

+ Can you give me more specifics about the damage sustained by a vehicle?

Dashub does not receive specific information regarding damage to a vehicle. To get an accurate confirmation of a vehicle's running condition, we recommend you that you request an inspection report.

+ What does it mean when damage is listed as "Damage History"?

When "Damage History" is listed as the primary or secondary damage on the vehicle, this means that known past damages have been recorded on this vehicle. However, Dashub does not have more information regarding the specifics of this damage. Because Dashub does not know the history of a vehicle, we do not offer any warranty expressed or implied. To learn more about a vehicle's condition, Dashub recommends that you request an inspection report.

+ What does it mean when damage is listed as "Replaced VIN"?

A vehicle may have a replaced VIN for various reasons, including a salvage event. Dashub does not receive specific information regarding the history of a vehicle other than what is disclosed on our site, so the exact reason for a replaced VIN cannot be determined. To get an accurate confirmation of a vehicle's condition, we recommend you that you request an inspection report.

+ What does it mean when damage is listed as "Rejected Repair"?

When a vehicle's damage is listed as "Rejected Repair," it indicates that there may be evident of previous poor quality repairs to any parts of the vehicle. Unfortunately, Dashub does not receive any information concerning the repair history or condition of a vehicle other than what is disclosed on our site. To get an accurate confirmation of a vehicle's condition, we recommend you that you request an inspection report.

+ Are the loose parts displayed in the pictures included in the sale?

Since loose parts can be lost, misplaced, or detached at a facility and/or in transit, we do not guarantee the availability of loose parts, even if they are visible in the photographs.

+ I received my vehicle and there are additional damages not visible in the pictures. What can I do?

All vehicles on Dashub are sold as is with no warranty expressed or implied. When purchasing a preowned or salvage vehicle, customers must account for the possibility of undercarriage, under hood, and other latent damages and defects may not be visible in the photographs. Any and all damages to vehicles of which Dashub was aware are listed clearly on the website. No refunds will be issued for vehicles with additional damage not visible in pictures. To get an accurate confirmation of a vehicle's condition prior to bidding, we recommend you that you request an inspection report.

+ Can I get additional photos?

All vehicle photos provided to Dashub are displayed on the site. To get additional photos or specific photos of a vehicle prior to bidding, we recommend you that you request an inspection report.

+ Can I see closer photos of the damage?

All vehicle photos provided to Dashub are displayed on the site in their original size. To get additional photos or specific photos of a vehicle prior to bidding, we recommend you that you request an inspection report.

+ Can I go see the car in person?

Unfortunately, private consumers are not allowed to attend our auctions. These auctions are for dealers only, and Dashub attends the auction on your behalf. If you would like more details about a vehicle, please request an inspection report.

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+ Vehicle History

+ What are the damages to the vehicle?

Dashub does not provide a damage report or a full description of damages on the vehicles. However, all information provided to Dashub regarding vehicle condition is displayed on the site. On each vehicle listing page, a brief description for Loss Type and Damage Type are offered under the Vehicle Description section. To get an accurate confirmation of a vehicle's condition, we recommend you that you request an inspection report.

+ How did the damage occur?

Unfortunately, Dashub is unable to determine how damages occur. All information provided to Dashub regarding vehicle condition is displayed on the site. All vehicles are sold as is.

+ How long has the vehicle been in this condition?

Unfortunately, Dashub is unable to determine how long a vehicle has been in its condition. All information provided to Dashub regarding vehicle condition is displayed on the site. All vehicles are sold as is. You may request an inspection report in your Hub under "Inspection Reports".

+ Have any repairs been done on this vehicle?

Unfortunately, Dashub is unable to determine if any repairs have been done. All information provided to Dashub regarding vehicle condition is displayed on the site. All vehicles are sold as is. You may request an inspection report in your Hub under "Inspection Reports".

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+ Repairs

+ How much would it cost to repair a vehicle I purchase from Dashub?

Dashub does not repair vehicles and does not provide repair estimates. You may obtain pricing information for vehicle repair and parts from a local authorized dealer. Prices for used parts can also be obtained from a local salvage yard or online auction site.

+ What is the reconstruction process?

The reconstruction process is simple and straightforward but may vary from state to state. The vehicle must first be repaired (also called the “reconstruction process”) per your state’s guidelines and inspected. You must then complete and submit the proper forms to your state’s Department of Motor Vehicles (DMV) obtain a title for your vehicle. Lastly, the vehicle must be registered and insured before it can be legally deemed roadworthy.

Each state’s DMV may have its own individual guidelines for this process, so please check with your state’s DMV office for the exact procedures. Dashub does not know or guarantee that vehicles purchased on our site can be reconstructed or titled in any particular state or country.

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+ Additional Reports

+ How do I obtain more information about the condition of a vehicle?

To obtain more information of a vehicle, we recommend requesting an inspection report. Inspection reports can provide further information regarding the condition and/or any existing damage on the vehicle. The inspector can call you and give you the details while on site. The inspector will also provide a multi-page write up on the vehicle. Each report is $120 and must be requested at least 72 hours prior to the vehicle's auction start time. As part of your customized vehicle inspection report, you may also request additional photos of the vehicle prior to bidding.

+ How do I obtain more photos of a vehicle?

To obtain more photos of a vehicle, we recommend requesting an inspection report. Customized inspection reports include additional photos of the vehicle and can also provide further information regarding the condition and/or any existing damage on the vehicle. Each report is $120 and must be requested at least 72 hours prior to the vehicle's auction start time.

+ How do I obtain an inspection report on a vehicle?

You may request an inspection report in your Hub under "Inspection Reports" or click on "Request an Inspection" on the vehicle listing page. Once an inspection report is ready, it will be emailed to you.

+ Who conducts the inspection reports?

The inspection reports are conducted by an independent third party service.

+ Why is there an additional cost for an inspection report?

Inspections are performed by an independent third party who will give you a thorough assessment of a vehicle's condition. While these inspectors are not Dashub employees, Dashub only works with qualified, trained individuals who will work on your behalf to provide you with any additional information you need so that you feel comfortable with the condition of the vehicle and can make an informed buying decision. To ensure the quality and customization of the inspection to your concerns, we pass along the fee that we are charged for retaining the services of a third party inspection service.

+ Can I see a sample inspection report?

Yes, please contact us for a sample inspection report.

+ Can I obtain a CarFax report for a vehicle?

At this time, Dashub does not provide CarFax reports for vehicles. We are looking to implement this in the future.

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+ Title Types

+ What is a salvage vehicle?

A vehicle may get a salvage title when the cost of repairing a vehicle is deemed too high compared to the value of the vehicle, a determination that varies from state to state. This may occur as the result of an accident, an altered VIN, theft, water/flood damage or other types of damage to the vehicle. In this case, the auto insurance company will declare it a total loss and then take possession of the vehicle to sell via auction.

Just because a vehicle has been given a salvage title does not always mean that it has been damaged in such a way that makes the car worthless. When purchasing a salvage vehicle, important factors to consider include:

  1. 1. What are my state's requirements for rebuilding a salvage vehicle for legal road use?
  2. 2. What elements of the vehicle were damaged to the point of being declared a total loss?
  3. 3. Are these elements critical to reliable performance of the vehicle?
  4. 4. Are the repair costs within my budget and worth my time?

+ What is a Rebuilt Salvage title?

When a vehicle has a salvage title, it must be reconstructed before being legally operated on the road. All damage to the vehicle contributing to the salvage title must be repaired. After this is complete, it must be inspected by an authorized party or agency and certified by the DMV as reconstructed to manufacturer specifications. The DMV then issues the vehicle a "rebuilt salvage" or “reconstructed” title. For the purposes of vehicle registration and auto insurance, a rebuilt salvage vehicle is treated much in the same way as a "clean" title. Please note that Dashub does not guarantee that all title denominations are permitted to be reconstructed in any particular state or country. Requirements for rebuilding a salvage vehicle vary by state, so please refer any title questions to your local DMV.

+ What is a BOS title?

BOS stands for Bill of Sale. Typically a Bill of Sale is issued in lieu of a title for vehicles older than 20 years. A Bill of Sale may also be issued when the original title of a vehicle cannot be found.

+ What is a COD title?

COD stands for Certificate of Destruction. Typically, vehicles with a COD title cannot be registered for road use and may be purchased for parts only.

+ What is a Parts Only title?

A Parts Only title vehicle means that the vehicle either has a Salvage Title or a COD title and may be purchased for parts only. The vehicle cannot be registered for road use in the United States. However, the car may be registered for road use in other countries. You would need to check with each country's motor vehicles registration department to see if a Parts Only title vehicle may be registered for road use in that specific country.

+ What is an Export Only title?

An Export Only title vehicle means that the vehicle may only be purchased for parts and cannot be registered for road use in the United States. However, the car may be registered for road use in other countries. You would need to check with each country's motor vehicles registration department to see if an Export Only title vehicle may be registered for road use in that specific country.

+ Can I register a salvage vehicle?

Yes, salvage vehicles can be rebuilt and inspected to be re-registered. Each state has different requirements for a rebuilt salvage vehicle to pass inspection. These may include: inspection certificates, vehicle identification number (VIN) confirmations, title and registration forms, photographs, insurance company damage reports, and bills of sale detailing parts used to repair your vehicle. Click here to visit your state's DMV to get more information about registering a salvage vehicle in your state.

+ Can I register a Rebuilt Salvage vehicle?

Yes, rebuilt salvage vehicles can be registered as long as they pass an inspection. Each state has different requirements for a rebuilt salvage vehicle to pass inspection. These may include: inspection certificates, vehicle identification number (VIN) confirmations, title and registration forms, photographs, insurance company damage reports, and bills of sale detailing parts used to repair your vehicle. Click here to visit your state's DMV to get more information about registering a rebuilt salvage vehicle in your state.

+ Can I insure a salvage vehicle?

In many states, you will have to provide extensive information to get a legal title, registration, and insurance for a salvage vehicle. These may include: an application for title, a record of the cost of all repairs, proof of ownership, a vehicle inspection by the state-approved inspection service, and other documentation specific to your state.

Beyond the state regulations, however, you will also have to know insurance company rules. For example, some car insurance companies may not insure a car that have been declared a total loss by their company, but will sometimes offer coverage for vehicles that have been declared a total loss by other insurance companies. Some companies may only provide liability insurance or exclude coverage related to the original damage to the vehicle.

Here are some steps that can help you find reasonable coverage:

  1. 1. Follow your state laws to get the documentation you need to prove your vehicle is safe to drive.
  2. 2. Get the original repair estimate if you can. It will detail the damage to the car. When you talk to an insurer, be prepared to show proof that all the original damage has been adequately repaired.
  3. 3. Check with your current insurer if you have one. Your auto insurance agent will be able to tell you if your car insurance company extends coverage for salvage vehicles and under what circumstances.
  4. 4. Check with other insurance companies. Some companies will insure vehicles that have been totaled by other insurers.
  5. 5. Check with other insurance companies. Some companies will insure vehicles that have been totaled by other insurers. Look for "salvage insurance" online. There are a number of insurance companies that specialize in policies for hard-to-insure vehicles and drivers.
  6. 6. Opt for liability insurance only. Expect to pay higher premiums if you can find an insurance company that will extend coverage for collision.
  7. 7. Read the policy carefully for any limitations to your coverage.
  8. 8. Always comparison-shop to get the best possible coverage at the best possible price.

Click here to visit your state's DMV to get more information about insuring a salvage vehicle in your state.

+ Why does the title say "Salvage" even though I purchased a clean title vehicle?

Since every state's DMV has its own rules about how to title a vehicle, a vehicle with a clean title in one state may be titled as a salvage vehicle upon transfer to another state. This is applicable to all preowned vehicles, not just salvage cars. Click here to visit your state's DMV to get more information about title transfers in your state.

+ What is NMVTIS?

NMVTIS, or the National Motor Vehicle Title Information System, was created by the US Department of Justice to protect consumers from fraudulent and unsafe vehicles, and to keep stolen vehicles from being resold. NMVTIS assists US states and law enforcement in deterring and preventing title fraud and other related crimes. All state DMVs must report data to NMVTIS and check against NMVTIS every time a title is transferred. State DMVs have the right to deem any title branded according to the records in the NMVTIS database. All clean title vehicles sold through salvage auctions have a chance of having their titles changed to salvage titles when processed by the DMV. Please refer to National Motor Vehicle Title Information System for more details.

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+ Vehicle Documentation

+ What kind of documentation does Dashub need from me to complete my purchase?

All documentation is requested with the intention of full compliance with the law and to avoid identity theft. These will include a copy of your driver's license or another government-issued identification document.

+ What kind of documentation will I receive from Dashub as part of my purchase?

The type of documentation that you will receive from Dashub depends on the vehicle(s) that you purchase. All documentation accompanying a vehicle to auction, including the title, will be reassigned and transferred to you. Vehicles with a Certificate of Destruction (C.O.D.) or Bill of Sale (B.O.S.) will have a Bill of Sale issued by Dashub.

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+ Vehicle Shipping

+ How much does it cost to ship a car?

Shipping fees may vary depending on the auction location and where you want the car shipped to. A shipping estimator is provided on each vehicle listing page. Speak to a Dashub representative to confirm pricing.

+ Is there insurance available during the shipment process?

Insurance is automatically provided by the shipping company.

+ Does Dashub ship cars overseas?

Yes we ship internationally. Please contact us for a shipping quote.

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+ DMV Resources


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If you did not find an answer to your question in the information above, please contact us.

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